Build Your Capacity by Enrolling in DCA Professional Development Courses

Dictionary.Com (2008) defines secretary as a ‘person employed to handle corresponding and do routine work in a business office, usually involving taking dictation, typing, filing, and the like’. These functions are very significant. The manner in which they are handled can have a bi-directional effect on businesses and institutions which could either have a negative or positive impact on productivity.

It is obvious that works done by secretaries are essential in the communication process which significantly facilitates the coherent operation and administration of institutions and business entities. Our emerging postwar economy needs such individuals in the business environment. Therefore, to adequately address this need, the  Secretarial program is designed with the objective of producing skilled individuals. 

We build the foundation of individuals  for responsible participation in communication written and oral, enhanced their aptitude for inquiry and the ability to intelligently provide solutions to job related problems in the office.  The scope of the program makes it appropriate for old hands and even those who have no experience in this field. The program leads to qualifications in secretarial office administration and Record Keeping. 



The global business environment provides employment opportunities for individuals who have acquired skills in various business related disciplines that are essential in enhancing  productivity. It is not an exaggeration to assert that these employment prospects are rapidly emerging in our society. It is obvious job openings for  business disciplines such as Basic Record Keeping, Accounting, Store Room  and Stocking Keeping, and Office management  are becoming available in diverse institutions such as large to small business enterprises, philanthropic organizations and the governmental sector. As we analyze the extend to which our society and economy need such skills, we considered it a step in the right direction to offer courses under the general business modules that that will develop  the required capacities. The courses  will equip the  participants with the needed  knowledge and skills that will enable them perform the respective job functions.